Join Our Global Network of STAR facilitators
You can be(come) a Certified STAR Facilitator in three days, followed by a number of field missions and expeditions. Certification trainings take place in countries all over the world. During the Certified STAR Facilitator Program you will learn how to develop Customer Experience STARs within your own and/or your client’s organization. You will also receive a complete training toolkit to successfully and confidently deliver a STAR Energizer, Work-out and Bootcamp session.
In the hectic days just before my departure to Bangkok, I was afraid to lose focus during the Certified Experience STAR Training. But beyond my expectation, the training was so well organised and energetic, that I forgot the time during the 3 full days of training. The short theoretical parts as well as the practical experiences were great and helped me soak up the materials very comfortably. I feel ready to start my 'Go to Market Plan' in Bangkok already! Thanks for the 3-day training, it was a great way to learn and experience!
The 3-day STAR Facilitator Program has been designed for managers and leaders who want to up the experience their teams deliver, in company Trainers & Coaches, HR Professionals and independent Trainers & Coaches.
During this program you will learn how to successfully and confidently deliver a STAR energizer, work-out and bootcamp. We also provide a complete facilitator toolkit & skills to develop Customer Experience STARs within your own and/or your client’s organization.
WHAT’S IN IT FOR YOU AND YOUR CLIENTS?
- Clients and Participants Become Happy Fans
- The STAR program is a Proven Concept
- State of Art Learning Design
- Being part of a Global Reverse Network
- Sustainable Growth
- Solid Return on Investment (ROI)
What do you get
|What do you get?||
In Company STAR
Facilitator License i)
Facilitator License ii)
|3 Day Certification Training|
|Field assignments & expeditions (to be completed as part of the certification programme)|
|Full Membership to the Reverse Community|
|Training Toolkit to use at Reverse programs|
|10 x Reverse Book (printed version)|
|50 x Reverse Book (printed version)|
|10 x Experience STARs Video streams|
|10% discount on all Reverse merchandise|
|50 x Participant Fees included iii)|
|Opportunity to become a Preferred Reverse Facilitator*|
* Rates are based on individual participant registrations, excl. VAT. Do you want to register more than one person within the same company? Please contact us for a discount or in company sessions.
i) For non-commercial use by inhouse trainers & coaches, as well as leaders, managers and supervisors.
ii) For commercial use by (independent) trainers & coaches.
iii) The actual fee per participant is € 20,00 – € 10,00 based on participant reviews (scale 1-10). The higher your review score, the lower the participant fee will be. The participant fee includes for each participant: Access to Reverse Community, Reverse Immersion and STAR Learner Journey (as part of blended learning program) and a Reverse e-book.
Sep 2017STAR Facilitator Program – Amsterdam (English) – 19/09/2017 - 21/09/2017 at Hoofddorp (Netherlands)
Oct 2017STAR Facilitator Program – New York (English) – 03/10/2017 - 05/10/2017 at New York (United States)
Nov 2017STAR Facilitator Program – Amsterdam (Dutch) – 01/11/2017 - 03/11/2017 at Hoofddorp (Netherlands)
STAR Facilitator Program – Frankfurt (German) – 15/11/2017 - 17/11/2017 at Eschborn (Germany)
Dec 2017STAR Facilitator Program – Atlanta (English) – 05/12/2017 - 07/12/2017 at Atlanta (United States)
The Star Facilitator Program is also available as an Incompany Program. Please contact us for more information.
In a world that is becoming more and more digital, and where reviews and social media determine our buying behavior, customer experience is the battlefield. Either you stand out and make a difference, or become a commodity. This applies to all experience providers, including facilitators, trainers and coaches