Having a purpose in (personal and work) life has many benefits. A higher purpose gives you the energy and strength to go outside your comfort zone. It fuels your motivation....
Posted by | December 4, 2018
Last week we were part of Gamification Europe 2018, a 2-day conference on Gamification. Packed with inspiring sessions by noted experts in the field, we were updated on the status...
Posted by | June 12, 2018
Listen to the interview (in Dutch) on AmsterdamFM radio with Andre Wiringa, CXO and Managing Partner at Performance Solutions. Talking about how to creating consistently memorable experiences for your customers,...
Posted by | April 15, 2018
The Innovation Show is a weekly show interviewing leaders in their fields. Authors, renowned professors, inventors, innovators, change-makers, and mavericks. To inspire, educate, and inform the business world and the...
Posted by | December 7, 2017
Takumi stands for the craftsmen at Mazda who really are knowledgable in technics, design, and engineering. The Mazda Takumi Event in Rome was all about creating a true SPEC (Surprising Personal Easy Connecting) Customer Experience and hands-on...
Posted by | August 15, 2017
Emaar Hospitality Group, the hospitality and leisure business of Emaar Properties PJSC, has launched an innovative service culture program that aims to transform every touchpoint of the guest journey into...
Posted by | July 8, 2017
These days a lot of people tell us that consistency in Customer Experience is incredibly important. A consistent experience is not just something a single customer has every time he or she comes...
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