Accor HOTELS’ SOLUTIONS
Performance Solutions offers a wide range of solutions. From (experience) concept development to training & coaching. From social & mobile learning solutions to customized bite-sized training content & gamification solutions. Below you’ll find an overview of solutions we offered at Accor Hotels.
Reverse Thinking & Engineering turns your customers into loyal fans, and employees into passionate brand ambassadors. We offer Reverse programs as:
- Tailormade program (Reverse Journey)
- In company programs (Experience STARs & EPIC Leadership Development)
- Train-the-Trainer programs for in company- and independent trainers.
Growbee.com Social & Mobile Learning Platform
Mobile technologies are changing the learning landscape. The way people learn has changed almost overnight. Learning has become more blended, fragmented and more pragmatic. Learning also has become more digital, more playful and more engaging! Growbee.com is the only cloud-based learning solution that combines blended learning, community building and brand activation!
- Activate Brand Experience
- Optimize Employee Engagement
- Blended Learning, Mobile First
- Non-stop Social Learning
About Accor Hotels
AccorHotels is the story of two friends, Paul Dubrule and Gérard Pélisson, who opened their first Novotel in 1967 at a time when no one in France yet believed in this new hotel business model. Through their creativity and boldness, they pushed the boundaries of what is possible ever further. Today their dream of hospitality has become AccorHotels. A wind of conquest still blows over our Group which brings together over 4,300 addresses in 100 countries. Proud heirs of the co-founders’ vision, everyday our 250,000 talented people continue to invent the hospitality of tomorrow and bring to life their passion for the guest.
We are far more than a worldwide leader. We are 250,000 hospitality experts who share the same passion. Welcoming people. We take care of millions of guests in our 4,300 addresses. Every day, we put all our energy into spreading the most powerful promise in the hospitality profession: Feel Welcome.
Our presence in the world
Our dynamic brands are established in 100 countries and are continuing their steady growth. A new AccorHotels address opens every two days.
We develop all our talents
At AccorHotels, we love to share our passion and nurture our talents. Our hospitality profession, which is founded on the art of welcoming people, pushes us to develop human values above all. That’s why we recruit personalities first and foremost. And so that every individual can develop and be the embodiment of our Feel Welcome spirit every day in the eyes of our guests, we train them ourselves, at 18 Académie AccorHotels campuses.
Our vision? Action for positive hospitality
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts, we want to open up new ways towards positive hospitality. We invite the world to come along with us. To give the future a better welcome.