lead consultant- brand-led behaviour change
amsterdam based
aka Brand-Led customer first lead
- Do you love working with a dynamic international team and an inspiring culture?
- Are you eager to grow as a consultant in an environment where personal development is a priority?
- Are you based in/near Amsterdam?
At Start Reverse, we help people act like the brand—every day. We turn strategy into behaviour through sharp journeys, coaching and experiences. We’re looking for a Lead Consultant who loves building relationships, turning complexity into clarity, and orchestrating impact across clients, facilitators/coaches, learning designers and business development.
You are the main point of contact for a set of key clients. You connect the dots—the spider in the web—from first conversation to measurable results. You scope challenges, design the approach, assemble the right team, and keep energy high from kickoff to rollout.
what if you could help transform:
what if you could help transform:
- Complex capability building into binge-worth experiences
- Customer into loyal fans
- Turn co-workers into brand ambassadors through design that nudges real behaviour change
Do you thrive on building trusted relationships with senior leaders? Do you love turning complexity into clarity, connecting the dots, and keeping energy high from kickoff to rollout? Are you the kind of consultant who transforms “big strategy” into measurable impact, while inspiring others along the way? Then we have the perfect opportunity for you!
As our Lead Consultant, you’ll be the main point of contact for key clients, orchestrating the full journey from first conversation to results on the ground. You’ll scope challenges, design brand-led behaviour change programmes, and coordinate facilitators, coaches and learning designers to deliver with quality, on time and on budget.
what's in it for you?
- You will be part of an EPIC team: Empowering, Purpose-driven, Inspiring and Coaching.
- Work in a ‘blue ocean’ consultancy with unique concepts, methodologies, and impact measurement.
- You will enjoy a FREE working climate/culture: Fun, Relevant, Energising and Engaging.
- Steep learning curve, real ownership, and visible impact on projects across the globe.
responsibilities:
- Own the client relationship: build trusted partnerships with senior stakeholders; translate strategy into clear outcomes.
- Consult & design solutions: co-create learning journeys, leadership programs and brand activation roadmaps that drive behaviour change.
- Lead delivery: coordinate facilitators/coaches, learning designers and project managers to deliver on time, on budget, on quality.
- Measure impact: define success metrics, review data and turn insights into next steps.
- Grow the account: spot opportunities, craft proposals with BD, and present with confidence.
- Champion our methods: bring Reverse Thinking and our EPIC/FREE culture to every interaction.
- Work AI-smart: apply modern tools (e.g., ChatGPT/Gemini, Synthesia/ElevenLabs, analytics) to speed research, insighting and storytelling—always responsibly.
the perfect match:
the perfect match:
- 4+ years in consulting, L&D/HR, customer success, or brand/EX transformation—client-facing and project-leading.
- Proven account ownership with C-level/leadership stakeholders.
- Strong program design skills: from discovery and hypotheses to pilots, rollouts and adoption.
- Excellent facilitation and storytelling; you make workshops engaging and decisions easy.
- Rock-solid project & stakeholder management across multiple streams and suppliers.
- Comfortable orchestrating creatives and coaches; you know when to challenge and when to cheer.
- Data-curious: you define KPIs, read dashboards and act on evidence.
- Fluent in English; Dutch is a big plus. Based in The Netherlands (or willing to relocate).
If this makes you happy, you are a perfect fit for this position.
nice to have
- Experience with brand-driven change, retail/service operations, or large frontline populations.
- Familiarity with Figma/Adobe CC, authoring tools, or learning platforms.
- Working knowledge of AI workflows for research, scripting, video/voice and insight synthesis.
is this you?
Did all of this increase your heartbeat, and do you want to learn more about this opportunity? Send your application to welcome@startreverse.com.
Any creative way of presenting yourself as a perfect match will be appreciated.
an idea for
a better
fit?
We are always happy to welcome talented new people to the Start Reverse family. If you do not see the ideal job opening but you know you would be a perfect match, let us know! Describe your ideal job position and explain how this can contribute to our purpose of bringing relevance to the world.
Is that you?
Did all of this make your heart jump a little, and are you dreaming of what this new challenge would look like? Let’s talk! Send your application to welcome@startreverse.com.
