articles
nominations
The Customer Centricity World Series: This global event celebrates organisations excelling in customer experience (CX). It recognises companies that place customers at the heart of their operations, showcasing best practices and innovative strategies in CX.
Start Reverse Categories: Start Reverse & Rove Hotels was nominated in two categories.
- Customer-Centric Culture: Recognises organisations that have embedded customer-centric values into their culture, demonstrating a clear commitment to customer service with measurable positive outcomes. We highlighted Reverse Thinking in this case.
- Employee Experience Strategy: Acknowledges strategies to enhance employee satisfaction and engagement, understanding their impact on the customer experience. We highlighted Blueprint and Reverse People Cycle in this case.
podcasts
Join us on the Start Reverse Podcast: Spreading Reverse Thinking Together
Let’s challenge the norm and look at the world through a fresh lens.
The Start Reverse Podcast is a platform where bold ideas meet meaningful conversations rooted in our purpose to bring relevance to the world through reverse thinking.
We believe collaboration is the key to unlocking new perspectives, and we’re inviting innovators, thought leaders, and change-makers to join us as guests or partners. Together, we’ll explore how reverse thinking can transform industries, spark creativity, and create lasting impact.
Whether you want to share your story, co-create an episode, or simply explore new ways to think differently, we’re excited to collaborate. Let’s start a dialogue that inspires action, challenges assumptions, and spreads the power of relevance far and wide.
Ready to collaborate? Reach out now, and let’s reverse the ordinary—together.
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