meet Denis Drossart
Optimistic Leader & Chief Operations and Engagement Officer
the optimistic leader
driving engagement
Global Experience Leader | Culture Strategist | Keynote Speaker | Experience Facilitator
Denis Drossart is a global citizen and experience-driven leader with a profound understanding of cultural nuance and human connection. With a career that has taken him through New York, London, Brussels, and now Panama, Denis brings a rich international perspective to everything he does.
As former Chief Experience & Culture Officer at Le Pain Quotidien and Global VP of Experience and Culture at Selina Hotels, Denis has been instrumental in turning brands into globally recognised movements. His work, deeply rooted in the principles of Reverse Thinking, focuses on aligning brand promise with authentic culture, transforming organisations from the inside out.
His leadership is not just about processes and strategies; it’s about creating emotionally resonant experiences that inspire both teams and customers. From hospitality to lifestyle brands, Denis has helped shape cultures that are engaging, productive, and purpose-driven.
a voice that inspires
Denis brings clarity and warmth to stages as a keynote speaker and experience facilitator. His talks are more than presentations; they are immersive experiences that challenge mindsets, ignite creativity, and reconnect people with what truly matters: relevance, purpose, and human connection.
Whether he’s exploring new cultures, Denis brings curiosity, creativity, and optimism to everything he touches. This personal grounding fuels his belief that the best business strategies are rooted in empathy, joy, and shared human values.
Interested in working with Denis? Whether you’re looking to elevate your brand experience, align your team culture, or inspire your audience with a powerful keynote, Denis brings a unique blend of strategic insight and heartfelt storytelling.
At Start Reverse, we believe the most impactful change happens when leaders connect with people on a deeper, more human level. Denis brings this to life through keynote talks and experience-driven learning sessions that are anything but traditional.
His sessions are immersive, interactive, and deeply experiential, designed to spark reflection, provoke emotion, and activate change. Denis doesn’t speak to an audience; he creates space for dialogue, energy, and insight to flow.
His sessions focus on topics like:
- Experience Beyond Transaction
- Elevate Engagement with a Purpose-Driven mindset
- Customer Experience beyond data
He truly believes in the power of empowering individuals and driving engagement from within—because when people feel seen, heard, and inspired, transformation follows naturally.
connect
with denis
“When you truly care for your people, you begin to understand business.”
The ultimate vision?
Unlock the emotions of your customers, teams, and partners, because that’s where true brand value and unforgettable experiences begin.
let's talk
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