become an experience STAR and drive transformation
how do I surprise others meaningfully? what actions help me connect emotionally? how do I offer impactful support? how do I recognise contributions effectively? what STAR moment am I proud of recently?
how do I surprise others meaningfully? what actions help me connect emotionally? how do I recognise contributions effectively? what STAR moment am I proud of recently? how do I surprise others meaningfully?
How intentional actions can transform interactions with both colleagues and customers, fostering a culture of excellence and connection. By focusing on key behaviours that surprise, touch, assist, and recognise others, the program helps create meaningful moments that elevate everyday interactions. From a people perspective, it inspires a mindset shift, turning coworkers into engaged brand ambassadors and customers into loyal advocates. This transformation is not just about delivering great experiences; it’s about creating a ripple effect of positivity, purpose, and collaboration that energises teams and deepens relationships across all touch points.
