experience STARs Facilitator

If you genuinely care about what your customers and guests experience, this commitment must be at the heart of everything you do. Customer Experience (CX) is about consistently creating meaningful and memorable experiences. The question is, how do you achieve that level of impact and consistency? This certification program will equip you with the skills and insights to answer that. You’ll gain hands-on experience facilitating the complete Experience STARs program. You’ll also learn invaluable tips, tricks, and best practices from seasoned senior trainers and fellow participants, helping refine your approach and elevate the customer experience. Additionally, this program will empower you with the tools and strategies to effectively market and sell the Experience STARs program within your teams or organisations, turning CX into a core driver of success.