Bringing customer experience to a new level by training from within. Co-workers, store managers and ambassadors are all going for gold!
Over the last years, shopping has shifted more and more into online shopping. This requires a lot more flexibility from the staff to get used to the new changes. Also more commitment in the store to making an impact, when it comes to customer experience.
Investing into employability and giving the opportunity for the staff to grow in a sustainable way, is therefore key.