UPCOMING LIVE EVENT
The Transformation Economy: Beyond Experience
The global launch of Joe Pine’s new book, The Transformation Economy, in the Netherlands.
A half-day experience on how transformation is designed, led, and lived across industries.
UPCOMING LIVE EVENT
The Transformation Economy: Beyond Experience
The global launch of Joe Pine’s new book, The Transformation Economy, in the Netherlands.
A half-day experience on how transformation is designed, led, and lived across industries.
the relevance hour podcast
Join Us on The Relevance Hour — A Podcast About Meaningful Leadership
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The Relevance Hour is a podcast where bold ideas meet honest conversations; a space to explore how leaders can empower, inspire, and create impact by putting people at the heart of every decision.
We believe leadership is not a title, but a responsibility. We’re inviting innovators, change-makers, and purpose-driven leaders to join us as guests or collaborators.
Together, we explore: Empowerment over control. Turning disengagement into belonging. Purpose as a driver of performance. Cultures that inspire, not require.
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nominations
The Customer Centricity World Series: This global event celebrates organisations excelling in customer experience (CX). It recognises companies that place customers at the heart of their operations, showcasing best practices and innovative strategies in CX.
Start Reverse Categories: Start Reverse & Rove Hotels was nominated in two categories.
- Customer-Centric Culture: Recognises organisations that have embedded customer-centric values into their culture, demonstrating a clear commitment to customer service with measurable positive outcomes. We highlighted Reverse Thinking in this case.
- Employee Experience Strategy: Acknowledges strategies to enhance employee satisfaction and engagement, understanding their impact on the customer experience. We highlighted Blueprint and Reverse People Cycle in this case.
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