meet our facilitators
Start Reverse has proudly built a network of facilitators we trust in order to provide a complete solution for our diverse international clients.
facilitators

Phuong
Huynh 🇻🇳 🇺🇸
AMBASSADOR + CERTIFIED FACILITATOR
Phuong has nearly 20 years of experience in corporate and personal learning and development, delivering impactful training across industries like fashion retail, hospitality, electronics, and marketing. With a background as a director’s assistant, translator, interpreter, and guest speaker, she brings sharpened skills and broad expertise. Phuong is known for her deep understanding of organisational cultures and works fluently in Vietnamese and English, offering a versatile and insightful approach to every project.

Niño
Jacobs 🇳🇱 🇬🇧
AMBASSADOR + CERTIFIED FACILITATOR
Niño is an experienced leadership coach who helps leaders navigate stress, self-doubt, and high expectations, specialising in guiding capable professionals who seem calm outwardly but push themselves hard internally. Through personalised, reflective coaching, Niño supports the shift from perfectionism toward authentic, sustainable leadership. Fluent in Dutch and English, Niño offers impactful guidance across cultures and organisations.

Eva
Lindner 🇩🇪 🇺🇸 🇫🇷
AMBASSADOR + CERTIFIED FACILITATOR
Eva is a passionate trainer dedicated to elevating people’s skills and potential. She focuses on helping young leaders strengthen their soft skills to become confident and effective team leaders.
Eva also specialises in onboarding strategies, creating tailored induction programmes that engage new employees from day one.
She designs and delivers training in German, English, and French, bringing a versatile and international approach.

Virginia
Serrón 🇪🇸 🇬🇧
AMBASSADOR + CERTIFIED FACILITATOR
Virginia is an experienced trainer and consultant for multinational companies, specialising in helping teams navigate cultural change, elevate the Customer Experience, and boost sales performance.
With deep expertise in Commercial Management and Customer Experience processes within the Retail industry, she designs and implements strategies that drive engagement, loyalty, and business growth.
She delivers training and consulting in English and Spanish.

Isabelle
Sfez 🇫🇷 🇬🇧
AMBASSADOR + CERTIFIED FACILITATOR
Isabelle is a coach trained by the renowned Co-Active Training Institute, with over 10 years of experience in international enterprises and scale-ups. She helps individuals and teams build meaningful careers and impactful lives aligned with who they truly are, empowering them to embrace both their strengths and imperfections. Isabelle works fluently in French and English, supporting clients across diverse cultures.

Niño
Jacobs 🇳🇱
CERTIFIED FACILITATOR
Niño is an experienced leadership coach who helps leaders navigate stress, self-doubt, and high expectations, specialising in guiding capable professionals who seem calm outwardly but push themselves hard internally. Through personalised, reflective coaching, Niño supports the shift from perfectionism toward authentic, sustainable leadership. Fluent in Dutch and English, Niño offers impactful guidance across cultures and organisations.

Eva
Lindner 🇺🇸
CERTIFIED FACILITATOR
Eva is a passionate trainer dedicated to elevating people’s skills and potential. She focuses on helping young leaders strengthen their soft skills to become confident and effective team leaders.
Eva also specialises in onboarding strategies, creating tailored induction programmes that engage new employees from day one.
She designs and delivers training in German, English, and French, bringing a versatile and international approach.

Virginia
Serrón 🇪🇸
CERTIFIED FACILITATOR
Virginia is an experienced trainer and consultant for multinational companies, specialising in helping teams navigate cultural change, elevate the Customer Experience, and boost sales performance.
With deep expertise in Commercial Management and Customer Experience processes within the Retail industry, she designs and implements strategies that drive engagement, loyalty, and business growth.
She delivers training and consulting in English and Spanish.