Start Reverse (eBook) – The Ultimate Guide to Customer Experience & EPIC Leadership

Why You Should Read This Book

Customer satisfaction is no longer enough, customer experience is the key to building loyalty and creating raving fans. Every interaction determines whether customers return and recommend your brand. To stand out, brands must be meaningful, memorable, and consistently engaging.

In Start Reverse, Andre Wiringa reveals the strategies behind the most successful customer experience brands. These companies think in reverse, making purpose, identity, and experience the foundation of everything they do.

This insightful eBook will guide you through the journey of transforming your brand, your leadership, and your team. You’ll learn:

• How to elevate customer experience beyond satisfaction
• What makes leading experience-driven brands successful
• How to turn co-workers into brand ambassadors
• The power of EPIC leadership to inspire, coach, and empower
• How to align purpose, identity, and experience to drive sustainable growth

Whether you’re a business leader, entrepreneur, or customer experience professional, this book will inspire, inform, and provide actionable strategies to help you thrive in the experience-driven economy.

About the eBook

• Format: Digital (eBook) – instant access after purchase
• Author: Andre Wiringa, expert in Customer Experience & Leadership
• Ideal for: Business leaders, CX professionals, HR, marketers, and anyone passionate about creating meaningful customer and workplace experiences
• Bonus: Practical frameworks and real-world examples from leading brands

Unlock the power of experience and EPIC leadership—start reading today!