Leadership Development

HOW-WE-DO-IT
Posted by | July 14, 2020
Fire up Your Team!

Our brand activation days are designed for Leaders & Teams to Connect, Collaborate and Create ... Last week we took the team of Hotel ‘Bergse Bossen’ (Fine Hotels) outside to...

Continue Reading
Posted by | July 8, 2020
HAVE A PURPOSE GREATER THAN YOURSELF.

Having a purpose in (personal and work) life has many benefits. A higher purpose gives you the energy and strength to go outside your comfort zone. It fuels your motivation....

Continue Reading
Posted by | July 3, 2020
SAVE THE DATE! HOSPITALITY DAY 2020

SAVE THE DATE! 13 OCTOBER 2020 - RIMINI, ITALY Our partner Teamwork Hospitality, based in Italy hosts an annual event consisting of a conference and a summit. the (free of charge)...

Continue Reading
Training-Customer-Experience-Leadership-Development-2-w1920
Posted by | November 13, 2019
Employee Engagement: Transform your Co-workers into Brand Ambassadors

Employee Engagement is the main driver for great customer experience. Research from Gallup shows that only 13% of all employees worldwide are truly engaged at work. It also shows that...

Continue Reading
Partnership-Start-Reverse-Teamwork-Rimini
Posted by | September 9, 2019
Partnership Teamwork Hospitality and Start Reverse

On September 9th two leading consultancy firms signed an agreement to raise the bar of hospitality performance in Italy. The vast majority of hotels and restaurants in Italy are owned...

Continue Reading
EPIC-Leadership-Introduction-Leadership-Development-Program-2-w1920-1
Posted by | July 5, 2019
Great Customer Experience? Leadership Comes First!

Quite often we receive requests from organizations to deliver training to improve their customer experience. Unfortunately, putting your team in a u-shaped classroom setting and talk about customer experience for...

Continue Reading
Cross-functional-Team-Emergenetics
Posted by | September 2, 2018
Cross-Functional Teams – How To Make Them More Effective

According to a study cited in the Harvard Business Review, 75% of cross-functional teams are ineffective. They will not deliver the project or service they have been tasked with in...

Continue Reading
Andre-Wiringa-Interview-AmsterdamFM-by-Jacques-Hoendervangers-w1920
Posted by | June 12, 2018
Interview with Andre Wiringa on AmsterdamFM

Listen to the interview (in Dutch) on AmsterdamFM radio with Andre Wiringa, CXO and Managing Partner at Performance Solutions. Talking about how to creating consistently memorable experiences for your customers,...

Continue Reading
Andre-Wiringa-The-Innovation-Show-Customer-Experience-Hosted-by-Aidan-McCullen-2-w900
Posted by | April 15, 2018
The Innovation Show Podcast with Aidan McCullen & Andre Wiringa

The Innovation Show is a weekly show interviewing leaders in their fields. Authors, renowned professors, inventors, innovators, change-makers, and mavericks. To inspire, educate, and inform the business world and the...

Continue Reading