Project | PostNL


Performance Solutions offers a wide range of solutions. Changing the way people learn, lead, and interact by transforming employees into ambassadors, business into an experience, managers into leaders, and training into impactful learning. We trigger companies to work collectively to create memorable experiences.  Below you’ll find an overview of solutions we offered at PostNL.

Reverse Engineering

Reverse Thinking & Engineering turns your customers into loyal fans, and employees into passionate brand ambassadors. We offer Reverse programs as:


FISH! Philosophy

Create unique employee and customer interactions… As colorful as the fish in the sea are the possible applicabilities of the FISH! Philosophy. With FISH! Energizer, FISH! Workout and FISH! Training we offer you three alternatives how you can introduce FISH! to your company. Turning your employees into excited brand ambassadors, who love coming to work and have fun when interacting with colleagues and customers alike.

In many organizations fun is still seen as opposite of work. The fear of being perceived as lazy can be quite substantial. That is why it is important to assure employees that a lively, personal atmosphere is favored and laughing is explicitly allowed. With FISH! you can motivate your employees to be themselves at work.

Do you want to learn more about the FISH! Philosophy? Just drop us a line, visit our FISH! Events or become a FISH! Facilitator yourself by joining the certification program. Please find dates and locations in the event calendar.



We would love to hear about your challenge! Just click the button below and drop us a line or call us at +31 (0)23 – 510 0 510.


About PostNL

Large employer

For more than 200 years, we ensure that mail is reliable and accessible in the Netherlands. With our more than 44,000 employees, we are one of the largest private employers in the Netherlands. PostNL has the largest and most modern logistics mail and parcel network in the Benelux. Our mail and parcel network in Italy is expanding, and we come second on the mail market in Germany. In addition, we are active throughout the world with our cross-border activities under the name of Spring.

More than delivering mail and parcels

PostNL is transforming from a traditional mail business into a logistics service provider. By now, we are doing a lot more than delivering mail and parcels. We help our business customers to be successful, for example, by providing support in direct and online marketing, robotised order processing, or temperature-controlled medical transport. And we develop services that make consumers’ lives easier, such as collecting parcels at home that consumers wish to return, delivering flowers and meals, or delivering and fitting kitchens and white goods.

The customer comes first

The consumer and the business customers are our starting point in everything we do. We feel that it is important to keep mail accessible and reliable for everyone, both in the city and in the country. Whether it concerns a birthday card, a heel prick, or funeral cards. The unstoppable growth of e-commerce is an important motive for our parcel delivery and logistics activities. We make online shopping ever easier. We help webshops grow by offering ever more delivery options. Besides, the consumers increasingly gain control over the time when and the place where we deliver a parcel. PostNL is always near. Via the PostNL App on smartphone and tablet, and in the neighbourhood. Our deliverers come in every street, seven days a week, rain or shine.

Delivering is always a human job

Although contact with our customers is becoming ever more digital, delivering is always a human job. With our loyal employees, our state-of-the-art logistics networks, and the drive to innovate, we are in a strong position to achieve our ambition. PostNL wants to be the number one logistics service provider for mail and parcels in the markets in which we operate. Our people play an important part in realising our ambition. Are you curious to know how we deliver high quality with a passion every day? Check out The 24 hours of PostNL