Project | Arcona Hotels


Performance Solutions offers a wide range of solutions. From (experience) concept development to training & coaching. From social & mobile learning solutions to customized bite-sized training content & gamification solutions. Below you’ll find an overview of solutions we offered at Arcona Hotels.

IFH Performance Academy

Our commitment to Reverse Thinking highlights the passion for hospitality that we want to let shine through in everything that we do. The participants of our trainings are encouraged to change their perspective and to put the positive, desired customer experience at the center of everything they do. By making use of the FISH! Philosophy, we guarantee that participants will leave our trainings, not only with new knowledge, but also with a smile on their face.

  • Open Training Programs
  • Training by Design (in-company training programs)
  • White Label Academy (learning journey in your corporate design)>
  • IFH trainings are available in 6 languages (German, English, Dutch, Italian, Spanish, French, Swedish)


We would love to hear about your challenge! Just click the button below and drop us a line or call us at +31 (0)23 – 510 0 510.


About Arcona Hotels

Arrive. Feel at home. Enjoy.

Whether you are traveling on business or away on holiday – in our Arcona Hotels & Resorts you will find the answer to your expected level of enjoyment and personal comfort. Booking a room at an Arcona Hotel means: discover, relax, experience. Our multifaceted offers will awaken your desire to travel – to discover the breathtaking nature of the Switzerland of Mecklenburg, the charm of historical hamlets, the pulsating life in the middle of Berlin. The comfort in each one of our hotels is as unique as our locations. Stylishly designed rooms create a warm and welcoming atmosphere, our restaurants will serve you delicious and unique culinary creations from all over the world and the graciousness of our employees ensures personalised hospitality at the highest level.