Project | Mazda Motors

WHY

Facilitate a leadership and cultural transformation within Mazda Europe and North America, optimizing internal and external engagement.

WHAT / RESULT

– Improved NPS.
– Increased market share contributed to 30% increase sales.
– Brand awareness.
– Improved employee engagement.

HOW

– Experience Blueprint development & activation
– Leadership journeys & tracks
– CX guidance for dealer community Mazda Europe

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