The Journey

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Start-Reverse-Book-The-Journey-The-Novel-Package-Travel-Edition-2
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START REVERSE – TRAVEL EDITION (PACKAGE DEAL)

Experience is the new battlefield. Satisfaction is not enough anymore. Customer experience is the main driver of future loyalty and will turn your customers into raving fans. Whatever customers experience, determines whether they will come back and recommend you. It is about being meaningful and memorable. Not occasionally, but consistently. This book illustrates what makes successful (experience) brands stand out. How they all think in reverse, making their purpose, identity, and the desired experience – the focus for everything they do.

24,90 19,95 excl. VAT

COVID-19 UPDATE

 

At START REVERSE, your health and the health of our employees has top priority.

This doesn’t mean that the development of your employees has to stop!

We offer various possibilities from online trainings to offline trainings, taking all COVID-19 measurements in consideration.

For more information see our Safety protocol.

For more information, please contact:

Tel: +31 23 510 0 510

Email: support@startreverse.com