Management

EPIC-Leadership-Introduction-Leadership-Development-Program-2-w1920-1
Posted by | July 5, 2019
Great Customer Experience? Leadership Comes First!

Quite often we receive requests from organizations to deliver training to improve their customer experience. Unfortunately, putting your team in a u-shaped classroom setting and talk about customer experience for...

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Recruitment
Posted by | August 21, 2018
Key Strategies When Your Candidate Pool Dries Up

The US Commerce Department reported that the economy grew at an annual rate of 4.1% in the second quarter of 2018. Many European and Asian markets experience a strong period...

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Leadership-in-Retail-Employee-Empowerment
Posted by | March 21, 2018
3 Ways to Be(come) a Better Manager in Retail

Retail isn’t a game where you can win by doing a good job for a few days, or even a few weeks or months. It’s a long game. It’s about...

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