Quite often we receive requests from organizations to deliver training to improve their customer experience. Unfortunately, putting your team in a u-shaped classroom setting and talk about customer experience for...
Posted by | December 7, 2017
Takumi stands for the craftsmen at Mazda who really are knowledgable in technics, design, and engineering. The Mazda Takumi Event in Rome was all about creating a true SPEC (Surprising Personal Easy Connecting) Customer Experience and hands-on...
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