Mazda

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Posted by | July 5, 2019
Great Customer Experience? Leadership Comes First!

Quite often we receive requests from organizations to deliver training to improve their customer experience. Unfortunately, putting your team in a u-shaped classroom setting and talk about customer experience for...

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Posted by | December 7, 2017
Mazda Takumi Event – Rome, Italy

Takumi stands for the craftsmen at Mazda who really are knowledgable in technics, design, and engineering. The Mazda Takumi Event in Rome was all about creating a true SPEC (Surprising Personal Easy Connecting) Customer Experience and hands-on...

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