Purpose

Posted by | December 9, 2020
EXPERIENCE IS THE BATTLEFIELD

Experience is the Battlefield   Pandemic or not, Customer Experience (or CX) is still key. Now may be more than ever. On Wikipedia, it is defined as: “The product of...

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Posted by | July 8, 2020
HAVE A PURPOSE GREATER THAN YOURSELF.

Having a purpose in (personal and work) life has many benefits. A higher purpose gives you the energy and strength to go outside your comfort zone. It fuels your motivation....

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EPIC-Leadership-Introduction-Leadership-Development-Program-2-w1920-1
Posted by | July 5, 2019
Great Customer Experience? Leadership Comes First!

Quite often we receive requests from organizations to deliver training to improve their customer experience. Unfortunately, putting your team in a u-shaped classroom setting and talk about customer experience for...

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